Chatbase

Key facts: Chatbase lets you build an AI chatbot trained on your own content: connect a website, documents or help centre, and it answers visitor questions from that material, with a chat widget you can embed on your site. It also offers lead capture and analytics on what visitors ask.

Plans: Chatbase has a free plan with limited messages and characters, and paid plans that raise message limits, add more chatbots and features for teams. Check the official pricing page for current limits.

Best for: small businesses and support teams who want instant answers from their own docs. Watch out: the bot is only as good as the content you feed it — keep docs current and review answers on edge cases.

Pros

• Builds an AI chatbot trained on your own website, documents or help centre.
• Answers visitor questions from your own material through an embeddable chat widget.
• Lead capture and analytics show what visitors actually ask.
• A free plan lets small teams try it before paying.

Watch out for

• The bot is only as good as the content you feed it, so keep docs current and review answers on edge cases.
• The free plan limits messages and characters.
• More chatbots, higher message limits and team features sit on paid plans.

Best for

Small businesses and support teams who want instant answers from their own docs. Who should skip it: teams that want a general chatbot not grounded in their own content.

Pricing

Chatbase has a free plan with limited messages and characters, and paid plans that raise message limits, add more chatbots and features for teams. Check the official pricing page for current limits.

FAQs

What does Chatbase train on? Your own content: a website, documents or help centre.

How do visitors use it? Through a chat widget embedded on your site.

What happens if my docs go stale? Answers get worse, so keep docs current and review edge cases.

What do paid plans add? Higher message limits, more chatbots and team features.