Chatbase vs Lindy (2026): chatbot trained on your docs, or AI employees for your busywork?
Chatbase and Lindy both bring AI to small-business work, but they do different jobs. Chatbase builds a chatbot trained on your own website and documents: visitors ask questions and get answers from your material, through a widget you embed on your site. Lindy builds AI employees — agents that handle tasks like inbox triage, lead follow-up, scheduling and data entry across your apps. This is the honest head-to-head.
| Chatbase | Lindy | |
|---|---|---|
| Free tier | Yes — free plan with limited messages and characters | Yes — free plan with limited tasks |
| Paid tier | Paid plans raise message limits and add more chatbots and features | Paid plans raise task limits and add more agents and features |
| Best for | Businesses that want instant answers from their own docs | Founders and teams drowning in repetitive operational tasks |
| Standout strength | A support chatbot grounded in your own content, live in an afternoon | Agents that do multi-step work across apps, not just answer |
| Watch out for | The bot is only as good as the content you feed it | Agents need careful setup and monitoring before they touch real customers |
Chatbase’s edge is grounding. When the question is “what does our site say?”, a bot trained on your docs gives a useful answer instead of a generic one.
Lindy’s edge is action. When the work is not answering but doing — triaging, following up, filing — an agent that completes tasks saves the hours a chatbot cannot.
Sources: official pricing pages and 2026 comparison coverage. Chatbase listing · Lindy listing