Botpress

Key facts: Botpress is an open-source platform for building AI chatbots and agents: design conversation flows visually, connect large language models, ground answers in your own knowledge bases, and deploy to your website, WhatsApp and other messaging channels.

Because it is open source, teams can self-host and keep customer data inside their own infrastructure — a decisive advantage for regulated industries and privacy-conscious businesses. The same platform also powers Botpress Studio, Desk, Viber and an agent development kit, all on one pricing meter.

Plans: Botpress has a free plan — 100 conversations a month, 3 AI agents and 3 seats. Paid plans start at Plus, $150 a month on annual billing, with 250 conversations a month, unlimited agents, WhatsApp and whitelabel webchat; Team is $750 a month on annual billing with 1,500 conversations, unlimited seats and routing. Confirm current prices on the official pricing page.

Best for: developers and teams that want chatbot ownership and self-hosting. Watch out: self-hosting saves subscription cost but adds maintenance — budget time for updates, security and scaling.

Pros

• Open source with self-hosting, so your data and your chatbot stay inside your own infrastructure
• Visual flow building plus LLMs, knowledge bases and integrations — powerful without writing every line of code
• Deploys to websites and messaging channels including WhatsApp, with whitelabel webchat on paid plans

Watch out for

• Self-hosting saves subscription cost but adds maintenance: budget time for updates, security and scaling
• Complex flows take time to design and test well — a bot that misunderstands customers is worse than no bot
• Conversation packs auto-recharge once you pass 95% of your quota, so watch usage to avoid surprise charges

Best for

Developers, startups and support teams that want to own their chatbot, keep data in-house, and build sophisticated agents — especially in regulated or privacy-sensitive settings. Who should skip it: teams that want a fully managed chatbot with no infrastructure work, or a simple FAQ widget where a lighter tool would do.

Pricing

Botpress's free plan includes 100 conversations a month, 3 AI agents and 3 seats. Plus is $150 a month on annual billing (250 conversations a month included, with extra packs of 100 for $65); Team is $750 a month on annual billing (1,500 conversations a month, unlimited seats, routing and team analytics). Enterprise is custom. Confirm current prices on the official pricing page.

Example

A support team connects its help-centre articles as a knowledge base, builds a visual flow that verifies an order number, checks the shipping system, and answers “where is my order?” automatically — escalating to a human in Botpress Desk only when the bot cannot resolve the issue.

FAQs

What is Botpress? An open-source platform for building AI chatbots and agents you can host yourself, with visual flow building, LLMs and knowledge bases.

Where can bots deploy? To websites via webchat, WhatsApp and other messaging channels — with whitelabel webchat on paid plans.

What can bots use? Large language models, knowledge bases and integrations, so answers are grounded in your own documents and systems.

What does self-hosting cost? No subscription for the open-source core, but maintenance time for updates, security and scaling — or use the cloud plans from $150 a month instead.

Reviewed / last checked: November 10, 2026.