TraceX

Key facts: TraceX launched on Product Hunt on November 6, 2026. It is the AI engineer for your production issues: it reads the support email, investigates your database, logs and code, finds the root cause with evidence, and writes the fix. It covers product investigations, plain-English conversations about your data and code, fixes as pull requests with reviews on every PR, and a CLI that answers in your terminal.

Plans: Free during the private beta: 50 investigations a month, 500 chat messages a month, up to 5 seats, with every integration and the TraceX CLI included. Check the official site for pricing after the beta.

Best for: Engineering and support teams drowning in production tickets they cannot trace. Who should skip it: teams with no production system to investigate yet.

Pros

• Every customer issue traced to the root cause, with evidence from your database, logs and code
• Fixes arrive as pull requests, with reviews on every PR
• Free during the private beta: 50 investigations and 500 chat messages a month
• A sandbox demo workspace with real investigations, no setup

Watch out for

• In private beta, so access is by request and pricing after the beta is not published
• Investigations need a database and a repository connected before they can run
• A new product, so fix quality will vary by codebase

Best for

Engineering and support teams drowning in production tickets they cannot trace. Who should skip it: teams with no production system to investigate yet, or anyone who wants a public price list before trying it.

Pricing

Free during the private beta: 50 investigations/month, 500 chat messages/month, up to 5 seats. Pricing after the beta is not published yet.

FAQs

What is TraceX? An AI engineer for production issues: it reads the support email, investigates your database, logs and code, finds the root cause with evidence, and writes the fix.

Is TraceX free? Yes, during the private beta: 50 investigations and 500 chat messages a month at no cost.

How do fixes arrive? As pull requests, with reviews on every PR.

Can I try it without setup? Yes, there is a sandbox demo workspace with real investigations.